{"title":"Service \u0026 Repair","description":"\u003cp\u003eKeep your bear-proof trash enclosures performing like new with our professional bear box repair and services. Whether you need an onsite service call, a latch upgrade, or a full reset of your existing bear box—including both Tahoe Bear Box and non-Tahoe Bear Box models—our expert technicians are here to help.\u003c\/p\u003e\n\u003cp\u003eExtend the life of your enclosure with prompt, reliable services by a trained Tahoe Bear Box technician.\u003c\/p\u003e","products":[{"product_id":"tahoe-bearbox-latch-upgrade","title":"Latch Upgrade Service (for existing Tahoe Bear Box owners only)","description":"\u003ch2\u003e\u003cspan\u003eIntroducing Our Latch Upgrade Service\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3\u003e\n\u003cem\u003eFor Existing Tahoe Bear Box Owners Only\u003c\/em\u003e\u003cbr\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h3\u003e\n\u003cp\u003e\u003cspan\u003eRestore the security of your existing Tahoe Bear Box enclosure with our Latch Upgrade Service. A trained Tahoe Bear Box technician will visit your property to retrofit your latch with the latest bear-resistant latch design, providing superior protection without the need for a full enclosure replacement. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cspan style=\"text-decoration: underline;\"\u003eThis service includes all necessary parts, hardware, and installation,\u003c\/span\u003e which takes less than an hour. Upgrade now to ensure your Bear Box enclosure remains impenetrable to even the most determined bears, giving you peace of mind and lasting security.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cem\u003eRead Before Ordering:\u003c\/em\u003e\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003eService will be performed typically within 7-10 business days after purchase. \u003c\/li\u003e\n\u003cli\u003eYou do not need to be present at the property when the service is performed.\u003c\/li\u003e\n\u003cli\u003eThis Latch Upgrade Service is exclusively available for Tahoe Bear Box owners only. We cannot offer this service for enclosures from other manufacturers boxes. If our technician arrives and finds that your unit is not a Tahoe Bear Box model, you will not receive a refund.\u003c\/li\u003e\n\u003cli\u003eThis service is for the latch upgrade only. Any other service or repairs are not included and must be purchased separately. If you would like a full maintenance check performed on your enclosure, you can add the optional Full Maintenance Check below. \u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003e\n\u003cem\u003eDon't have a Tahoe Bear Box enclosure? \u003c\/em\u003e\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp\u003eIf you're dealing with bear issues on your property, give us a call to speak with an Enclosure Expert about upgrading to a Tahoe Bear Box enclosure. Our enclosures are designed to withstand even the most determined bears, protecting you, your family, and your property from bears. \u003c\/p\u003e\n\u003c!----\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":43274571022388,"sku":"SER1","price":125.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/BearBoxImages_1500x1500_7.png?v=1717801016"},{"product_id":"pole-mount-install","title":"Pole Mount Install","description":"\u003cp\u003eInstallation of pole mount on dirt surface.\u003c\/p\u003e\n\u003c!----\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":43677640163380,"sku":"","price":549.0,"currency_code":"USD","in_stock":true}]},{"product_id":"asphalt-cutting","title":"Asphalt Cutting","description":"\u003cp\u003eCut through asphalt to accommodate pedestal stand.\u003c\/p\u003e\n\u003c!----\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":44056832278580,"sku":"","price":125.0,"currency_code":"USD","in_stock":true}]},{"product_id":"bolt-down-installation","title":"Bolt Down Installation","description":"\u003cp\u003eStandard bolt down Install on existing asphalt or concrete surface. includes feet, bolts and labor.\u003c\/p\u003e\n\u003c!----\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":44058316308532,"sku":"","price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/BoltDownInstallation.png?v=1752506229"},{"product_id":"reset-other-companies-bearbbox","title":"Reset non-Tahoe Bear Box enclosure","description":"\u003cp\u003eReset non-Tahoe Bear Box models at the same property using the existing pedestal base. \u003c\/p\u003e\n\u003cp\u003e*Non-Tahoe Bear Box models only. New pedestal base not included.\u003cbr\u003e\u003c\/p\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":44319796887604,"sku":"","price":1195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/TahoeBearBoxProductPictures_1000x1000px_8_a18af0ea-2414-4948-a6fd-1cbc4c866cc2.png?v=1754585838"},{"product_id":"reset-tahoe-bearbox","title":"Reset \/ Relocate  Tahoe Bear Box model enclosure","description":"\u003cp\u003eReset your Tahoe Bear Box at the same property. Includes a brand new pedestal base. \u003c\/p\u003e\n\u003cp\u003eTahoe Bear Box models only.\u003cbr\u003e\u003c\/p\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":44872213135412,"sku":"","price":1295.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/TahoeBearBoxProductPictures_1000x1000px_9.png?v=1754585899"},{"product_id":"winter-install-surcharge","title":"Winter Installation Surcharge ❄️❄️","description":"\u003cp\u003eFlat rate winter install cost, includes removal of up to 18\" of snow. Additional snow removal not included and subject to additional charges.\u003c\/p\u003e\n\u003cp\u003e❄️⚠️Winter installations are contingent upon weather conditions, ground conditions, installer availability, and other factors with safety remaining our highest priority. Installers will be dispatched only when we deem conditions to be safe and suitable. We cannot guarantee specific completion times due to these factors outside of our control.\u003c\/p\u003e","brand":"Tahoe BearBox ","offers":[{"title":"Default Title","offer_id":45731003858996,"sku":"","price":250.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/Untitleddesign_11_4c893c52-ed66-4876-95aa-35418fb1e258.png?v=1736752046"},{"product_id":"snow-removal","title":"Snow Removal","description":"\u003cp\u003eSnow removal per 2 feet of snow and ice, to access BearBox install site.\u003c\/p\u003e","brand":"Tahoe BearBox ","offers":[{"title":"Default Title","offer_id":45731067559988,"sku":"","price":75.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/Untitleddesign_11.png?v=1736161645"},{"product_id":"onsite-service-repair-charge","title":"Onsite Service \u0026 Repair (for Tahoe Bear Box models only)","description":"\u003ch2\u003eNeed service for your existing Tahoe Bear Box?\u003c\/h2\u003e\n\u003cp\u003eThis Onsite Service \u0026amp; Repair Charge is required to dispatch a technician for onsite service and repair request.\u003c\/p\u003e\n\u003cp\u003e\u003cspan data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW71537425 BCX0\"\u003e\u003cspan class=\"NormalTextRun SCXW71537425 BCX0\"\u003e⚠️ \u003cspan style=\"text-decoration: underline;\"\u003eSome boxes cannot be repaired to bear-safe standards due to condition and age. These repairs will be performed on a best-effort basis with no guarantees of performance.\u003c\/span\u003e\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cstrong\u003eHow It Works:\u003c\/strong\u003e\u003c\/h2\u003e\n\u003ch4\u003eStep 1: Purchase this Onsite Service Charge\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eRequired before we schedule your service visit.\u003c\/li\u003e\n\u003cli\u003eDescribe the reason for your service request in the box below. If possible, please attach photos or videos. \u003c\/li\u003e\n\u003cli\u003eIf your Tahoe Bear Box is still under warranty (less than 12 months from the installation date) and the repair is covered under warranty, this fee will be fully refunded.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eStep 2: Technician Dispatched\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eWe’ll will dispatch a Bear Box technician to perform a diagnosis and repair. Typical response times are within 7-10 business days. \u003c\/li\u003e\n\u003cli\u003e\u003cspan style=\"text-decoration: underline;\"\u003e⚠️❄️ Response time may take longer due to winter weather conditions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003ePlease note that response times may be longer during peak seasons, severe weather conditions, or for remote locations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003eStep 3: Perform Onsite Repair\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eYour payment will be applied to the repair cost.\u003c\/li\u003e\n\u003cli\u003eFor minor repairs, this payment usually covers the cost.\u003c\/li\u003e\n\u003cli\u003eIf repair costs exceed this charge, our technician will provide you a quote before beginning the work. \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003eWhy This Charge Exists:\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eCovers initial diagnostics, travel costs, and possibly the repair costs (in most cases) \u003c\/li\u003e\n\u003cli\u003eRefunded if your box is under warranty.\u003c\/li\u003e\n\u003cli\u003eEnsures we prioritize legitimate repair needs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003eUpload Photos For More Efficient Service\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp\u003e📤 By uploading photos or videos of your Bear Box issue:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnicians come prepared\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003ewith the correct parts (no return trips)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFaster repairs\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e= less labor time (saving you money)\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAvoid delays\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003efrom unclear descriptions\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cem\u003e☝️ Tip: Show all angles of the damage, including close-ups of hinges, locks, or any structural issues.\u003c\/em\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003e*This cost is non-refundable if your Bear Box is outside of the 12 month warranty period.\u003c\/em\u003e\u003c\/p\u003e","brand":"Tahoe BearBox","offers":[{"title":"Default Title","offer_id":45967144812596,"sku":null,"price":175.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/TahoeBearBoxProductPictures_1000x1000px_36.png?v=1745495792"},{"product_id":"straighten-service-for-a-tahoe-bear-box","title":"Straighten Service for a Tahoe Bear Box","description":"","brand":"Tahoe BearBox ","offers":[{"title":"Default Title","offer_id":47024171253812,"sku":null,"price":399.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0624\/1930\/4500\/files\/BoltDownInstallation.png?v=1752506229"}],"url":"https:\/\/store.bearbox.org\/collections\/service-repair.oembed","provider":"Tahoe Bear Box ","version":"1.0","type":"link"}